At the doctor's
You will remember the diagnosis. Not the four things that came after it.
The words go past you once, at speed, and then the appointment is over.
The situation
A name for the condition, a dosage, two things to avoid, and a follow-up date — said in three minutes, in medical vocabulary, while you are still processing the first sentence.
How the session is set up
The built-in model, so nothing about your health leaves your computer. No files needed.


Session instruction
Explain what was just said in plain words. List what I was told to do, and suggest the questions I should ask before I leave the room.
During the call


The plain-language version, plus the question you would otherwise have thought of in the car park.
Every part of this is described in Start a session and The conversation window.